Terms of Use Agreement
Important Legal Notice
By accessing and using fileonappdrive.com, you automatically agree to comply with these terms of use. Please read this agreement carefully before using our digital administration services.
1 Acceptance of Terms
These terms of use constitute a legally binding agreement between you and FileOnAppDrive, operating from our Taiwan headquarters. By accessing our website or using any of our digital administration services, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this document.
If you do not agree with any part of these terms, you must discontinue use of our services immediately. We reserve the right to modify these terms at any time, and such modifications will become effective upon posting to our website.
2 Service Description and Scope
FileOnAppDrive provides digital administration solutions designed to streamline business processes and document management systems. Our services include cloud-based file management, automated workflow systems, and digital transformation consulting specifically tailored for the Taiwan market.
Included Services
3 User Responsibilities and Obligations
Users of our services must maintain professional conduct and comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Activities
Users must notify us immediately of any suspected security breaches or unauthorized access to their accounts. Failure to maintain reasonable security practices may result in account suspension or termination.
4 Data Protection and Privacy Rights
We implement comprehensive data protection measures in accordance with Taiwan's Personal Data Protection Act and international privacy standards. Your personal information and business data are encrypted during transmission and storage using industry-standard security protocols.
Data Collection and Usage
We collect only information necessary to provide our digital administration services effectively. This includes business contact information, usage analytics for service improvement, and technical data required for system functionality and security monitoring.
Users retain ownership of all data uploaded to our systems. We do not claim intellectual property rights over your business documents or proprietary information. Data backup and recovery services are provided as part of our standard service agreement.
5 Service Availability and Performance
We strive to maintain high service availability and system performance, though we cannot guarantee uninterrupted service due to factors beyond our control, including internet connectivity issues, hardware failures, or necessary maintenance procedures.
Maintenance and Updates
Scheduled maintenance will be announced in advance whenever possible. Emergency maintenance may occur without prior notice to address security vulnerabilities or critical system issues. We maintain regular data backups and disaster recovery procedures to minimize potential service disruptions.
Service level agreements and performance metrics are detailed in individual client contracts. General users can expect reasonable response times for technical support requests during standard Taiwan business hours.
6 Payment Terms and Service Fees
Service fees are clearly outlined in our pricing documentation and individual service agreements. Payment terms vary based on service level and contract duration, with options for monthly or annual billing cycles.
Billing and Refunds
7 Intellectual Property Protection
All software, documentation, and proprietary systems developed by FileOnAppDrive remain our exclusive intellectual property. Users receive a limited license to use our services but do not acquire ownership rights to our technology or methodologies.
We respect the intellectual property rights of our clients and third parties. Any alleged copyright infringement should be reported immediately to our legal department for investigation and appropriate action.
8 Limitation of Liability
Our liability is limited to the extent permitted by Taiwan law. We are not liable for indirect, consequential, or punitive damages arising from service interruptions, data loss, or business impacts beyond our direct control.
Service Limitations
While we implement robust security measures and backup procedures, users are encouraged to maintain their own data backups for critical business information. We provide tools and recommendations for data protection but cannot guarantee against all possible data loss scenarios.
9 Account Termination and Data Retention
Either party may terminate the service agreement with appropriate notice as specified in individual contracts. Upon termination, users have 30 days to retrieve their data before permanent deletion from our systems.
We may suspend or terminate accounts immediately for violations of these terms, illegal activities, or security threats to our systems or other users. In such cases, we will make reasonable efforts to provide data retrieval opportunities when legally permissible.
10 Governing Law and Dispute Resolution
These terms are governed by Taiwan law and regulations. Any disputes arising from this agreement will be resolved through mediation or arbitration in Taiwan, with proceedings conducted in English or Mandarin Chinese as mutually agreed.
We encourage users to contact our customer service team to resolve issues before pursuing formal dispute resolution procedures. Most concerns can be addressed through direct communication and collaborative problem-solving.
Contact Information
Address: 260, Taiwan, Yilan County, Yilan City, 校舍一路121號
Phone: +88639571002
Email: [email protected]
For legal inquiries regarding these terms of use, please contact our legal department directly.